Question 1

How do I reserve a meeting room?

Accepted Answer

There are multiple methods you can use to reserve a meeting room:

Room Display
Mobile App
Web Dashboard
Robin Plugin for Google
Google Calendar

Room Display

If the room is available you may reserve it for up to 90 minutes via the display just outside the room's entrance. Simply tap on the desired amount of time you wish to use the room and the device will make a reservation for you.

Mobile App

The mobile app is great for checking meeting room availability, reserving a room, and checking in to your reservation. It also provides the following:

You will receive a notification close to the end of your reservation allowing you to quickly extend it if needed, if the resource is available.
If your meeting ends early you can also end the reservation to open up he room for others to use.
And finally, if you allow location services the app will automatically reserve an open room if you enter it and are there for 5 or more minutes.

To reserve a resource, open the app and tap on Office. Select Martin Hall if it is not already selected. From the dropdown at the top of the screen you can select the building and floor where the resource you wish to reserve resides. From here you can visually see and tap on rooms or select the list icon at the top right of the screen to see all the resources available. Once you've selected a resource you can then Book now to reserve the resource immediately, or create a future reservation by tapping on **New even

Question 2

How do I print to the main office?

Accepted Answer

General Information

The printer/copier/scanners are located in the ME Main Office Mailroom (088-2181). Both are the following make and model: HP PageWide Managed Color MFP E77650.

Access

If you are with the Department of Mechanical Engineering you should automatically have access to the printer. Simply slide your card through the scanner attached to the left hand side of the printer to log in. If it is the first time you are using the printer you may have to input your Directory ID and Password using the built-in pullout keyboard.

| The system will sign you out automatically within 30 seconds, but to be safe you may want to manually sign out by tapping Sign Out on the home screen.

Installation

Windows

For users with PCs that are not joined to the Campus Active Directory you will need to use the installer below. For those with PCs that are joined to the Campus Active Directory (you use your Directory ID and Password to log into the computer) the application and printer should already be installed – if it isn’t please make sure your computer is updated to the latest version of Windows 10/11 and you have restarted the computer before contacting IT Support.

Download and run Mobility Print

| If you are off campus, be sure that you are connected to the campus VPN before continuing.

Now we'll connect you to the print ser

Question 3

Where can I create a form or survey?

Accepted Answer

You have three options when needing to create a form:

Basic

The first option is to use Google Forms.

Google Forms is a tool that allows collecting information from users via a personalized survey or quiz. The information is then collected and automatically connected to a spreadsheet. The spreadsheet is populated with the survey and quiz responses.

More information can be found here.

Advanced

If the Google solution isn't sufficient for your needs you can use Qualtrics.

Qualtrics is a web-based survey tool available for use by all University of Maryland faculty, staff, and students to support teaching and research on campus.

Qualtrics allows you to create, test, and execute high-quality on-line surveys. It provides a wide range of question types and formats, different strategies for distributing and following up with targeted respondents, and a suite of analysis and reporting tools.

To get started, you will need to log in here with your Directory ID and password. Accounts will typically be created within 48 hours.

Wordpress

If your team has a Wordpress website managed by the Department you have the option of using two plugins that give you simple but powerful form and workflow tools. Please contact meIT for installation.

Gravity Forms

Quickly build and design your WordPress forms using the intuitive visual form editor. Select your fields, configure your options, and easily embed for

Question 4

How do I initiate a procurement request?

Accepted Answer

For Internal Purchases

Physics / Stores Form
Chemistry / Stores Form

| Submit all forms to a procurement team member in the business office.

For Purchases Over $25,000

A purchase order will need to go through the UMD Procurement Office and is subject to the bidding process. Please keep this in mind when planning time frames for significant purchases.

If you feel the vendor you have selected meets the requirements for a sole-source justification, please complete the Sole Source Request Form and submit it along with the quotation and the purchase request. Please allow ample time for processing.

||| Procurement of single/sole source items/services exceeding $100,000 typically takes a minimum of 2-3 months to process, starting from the time a complete package including an approved purchase requisition and single/sole source justification documentation is received by Procurement.

For Purchases Under $25,000

| If you do not have an account in our procurement system please chat with us by selecting the blue chat icon below.

Visit our procurement page and login.
Click the yellow + NEW REQUEST button on the top lefthand side of the Dashboard.
In the dropdown click on *

Question 5

How do I request a new email address?

Accepted Answer

Depending on your use case there are three different types of email accounts you can request:

Google Shared Account

Useful if you want one email account that multiple @umd.edu accounts can access.
Does not work with @terpmail.umd.edu accounts or other Google accounts.
Does include a shared calendar.

Google Groups

A distribution list that is maintained by yourself or other managers in your group.
Allows you and other managers in your group to moderate emails.
People outside the University can be members.
Gives you control over who can and cannot post to the group.
Gives members control over how they want to receive emails (each, digest, etc.).

Engineering Listserv

A distribution list that is dynamically pulled from university records and updated nightly.
Essentially maintains itself.
Emails can be moderated.

Google Shared Account

Request

To request a Google Shared Account you will want to do the following:

Go here
If you are not already logged into the system you will be redirected to the CAS authentication page
You will be listed under Requested for and Shared Account Owner, feel free to leave them as-is or change them as needed
Enter the requested email address under Requested Shared Account Name
Enter the "From" name under Shared Account Purpose / Description
If you would like anyone else to access t

Question 6

How do I use Duo Multi-Factor Authentication (MFA)?

Accepted Answer

Smartphone or Tablet

Download the Duo App to your phone or tablet using the following links:

Then use the following self-service instructions to enroll, add, remove, or reactivate your device(s):

Hardware Token

To purchase a hardware token please visit the Terrapin Technology Store located in the McKeldin Library Room 1221. Once you have your hardware token you will need to activate using the instructions here.

Phone Call

The third option is to have the MFA system call you on a mobile or landline phone number for authentication. Instructions for adding a phone number to your account can be [found here](https://umd.service-now.com/itsupport?id=kbarticleview

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