Depending on your use case there are three different types of email accounts you can request:

Google Shared Account

Useful if you want one email account that multiple @umd.edu accounts can access.
Does not work with @terpmail.umd.edu accounts or other Google accounts.
Does include a shared calendar.

Google Groups

A distribution list that is maintained by yourself or other managers in your group.
Allows you and other managers in your group to moderate emails.
People outside the University can be members.
Gives you control over who can and cannot post to the group.
Gives members control over how they want to receive emails (each, digest, etc.).

Engineering Listserv

A distribution list that is dynamically pulled from university records and updated nightly.
Essentially maintains itself.
Emails can be moderated.

Google Shared Account

Request

To request a Google Shared Account you will want to do the following:

Go here
If you are not already logged into the system you will be redirected to the CAS authentication page
You will be listed under Requested for and Shared Account Owner, feel free to leave them as-is or change them as needed
Enter the requested email address under Requested Shared Account Name
Enter the "From" name under Shared Account Purpose / Description
If you would like anyone else to access the shared account enter them under Additional Owners
Press the Submit button

Maintain

To maintain your Google Shared Account:

Visit SIMS
Login if you are not already logged in
Select Modify to the right of the shared account entry
Beside Additional Owners you can add or remove users who you want to grant or deny access, as needed
Select Submit Modify Request

Google Groups

Request

To request a Google Group you will want to do the following:

Visit SIMS
Login if you are not already logged in
Next to System use the Select A System dropdown to select google
Select Request to the left of GAFE Group
Beside Group Name (Directory ID) enter the email address you wish to use
Beside Display Name enter the "From" name
Beside Description you may give the group a short description
Beside Primary Owner you may leave yourself as the owner, or give it to someone else
Beside Additional Owners (Comma separated list of Directory IDs) you may add additional owners

Step 9 can be left blank and be completed after the reflector has been created. See Maintain below.
Select Submit Create Request

Maintain

To maintain your Google Group:

Visit Google Groups
Login with your @umd.edu account, if you are not already logged in
Select the group you wish to maintain

From here you can:

Moderate posts by going to Conversations > Pending.
Add members or modify their permissions by going to People > Members.
And change settings and add/remove functionality by going to Group settings.

Engineering Listserv

Request

To request a Listserv Account you will want to do the following:

Email eit-help@umd.edu
State that you wish them to create a listserv account and give the following information:
The requested email account name.
The reason for the account creation.
The criteria for the automatic distribution list creation (e.g. I would like this to go to mechanical engineering regular faculty only).
They will work with you to see if the criteria can be met
If so, they will create the list. If not, then you will need to create an email reflector (see below)

Maintain

To maintain your Listserv Account:

Go here
If you receive a warning about the site go ahead and proceed
Login using your email address, if needed
Select Your subscriptions
Select admin to the left of the list you wish to modify
Select Edit List Config
Select List definition
Under Owner add users who should moderate emails. Be sure to select mail
Under Moderators add or remove users who you do not want to be moderated. Be sure to select nomail

You will need to be on campus or logged into the VPN to access this service.

Updated on: 02/18/2022